EHR Clinical Solutions Analyst (Epic Cupid, Radiant), Partial Remote - ITS-ClinDoc-Rad
Minimum Qualifications:
Bachelor’s degree in related field or equivalent and/or five years related experience.
Preferred Qualifications:
- Possession of a valid Epic Cupid certification is highly desirable. Additionally, holding Epic Radiant certification would be considered advantageous.
- Substantial experience working with Epic Cupid, with Epic Radiant experience considered.
- Experience leading projects in a clinical IT environment.
- Proven ability to analyze complex issues and implement effective solutions, with strong verbal and written communication skills for conveying technical information and collaborating with diverse teams.
Job Summary:
This position is responsible for formulating and designing specifications for highly complex software and programming applications and/or modifies/maintains existing applications. Investigates, identifies, and implements appropriate solutions for clinical systems to support new and existing initiatives, enhance patient care, increase operational efficiency, and ensure regulatory compliance. Responsible for acquiring an understanding of the assigned system applications, functions, and features end-users would experience. Participates in and leads workforce groups to identify and employ technical and application initiatives for best practice and enhanced healthcare operations in alignment with UTMB’s mission.
Job Duties:
In the role of a EHR Clinical Solutions Analyst, specializing in Epic Cupid and Radiant, your leadership responsibilities extend to ensuring the advanced functionality and continual enhancement of our Electronic Health Record system. As a seasoned Epic analyst, you are the go-to person for expert-level support, diagnosing and resolving complex issues, and executing strategic maintenance initiatives within the Epic environment. Leveraging your extensive experience, collaboration with clinical stakeholders is pivotal to identify intricate opportunities for system optimization, devising and implementing advanced solutions to streamline workflows and align the Epic system with progressive healthcare practices. Your leadership role encompasses the seamless implementation of cutting-edge Epic features, modules, and updates, with a focus on delivering in-depth training programs to end-users at an advanced level of proficiency. At this senior level, your involvement in Epic-related projects is both hands-on and strategic, managing them to ensure successful delivery within specified timelines. Facilitating collaboration between clinical and technical teams within the Epic framework is a key aspect of your leadership, fostering an environment of effective communication and knowledge exchange. Additionally, you play a crucial role in meeting with and training junior members of the team, contributing to their professional development.
- Provide expert support for Epic applications (Cupid, Radiant), resolving complex issues with minimal disruption to workflows.
- Execute strategic maintenance for Epic, overseeing updates and collaborating to identify optimization opportunities.
- Devise and implement advanced solutions to align Epic EHR with progressive healthcare practices. Lead seamless implementation of cutting-edge Epic features, modules, and updates.
- Manage or co-manage Cupid and Radiant projects, ensuring successful delivery within specified timelines.
- Facilitate collaboration between clinical and technical teams within the Epic framework. Foster effective communication and knowledge exchange to enhance team synergy.
- Meet with and train junior team members, contributing to their professional growth. Serve as a mentor, sharing expertise to enhance overall team competence.
- Maintain meticulous documentation of Epic configurations, workflows, and user manuals. Contribute to comprehensive knowledge management for institutional memory and continuous improvement.
- Contribute to strategic planning for Epic applications, aligning with organizational goals and growth.
- Ensure responsibilities align with the expectations of an EHR Clinical Solutions Analyst.
- Must be able to work within both a team-oriented environment and independently.
- Ability to comprehend complex technical and logic flows, and project management skills is required.
- Ability to communicate clearly and concisely through written and verbal communications is required.
- Strong interpersonal skills are required.
Salary Range:
Work Schedule:
Partial Remote, some onsite support needed for troubleshooting and application support. Monday through Friday, 8am to 5pm, and on call as needed on occasion.
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
