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Field Network System Tech - CMC - Hamilton

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Information Technology
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UTMB Health
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2504938 Requisition #

The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice Department (TJJD).

JOB SUMMARY

Provides general to medium level desktop, server, network, and conferencing (hardware and software) technical support, to maintain existing UTMB computer systems, to include off-island locations, with extensive day trip travel and possible overnight travel with appropriate approval.
 
ESSENTIAL JOB FUNCTIONS:
  • Provides reports on desktop, server, networking, and/or conferring to upper level technicians and management as required.
  • Provides general assistance in analyzing, administering, and maintaining the performance of local and wide area networks.
  • Maintains all necessary desktop computer software applications and operating systems.
  • Assists staff in functionality of current software applications and hardware tools.
  • Supports and deploys system images via department standards.
  • Installs appropriate cabling as necessary for network, telephone, and video connections.
  • Works with a standard product such as a switch, router, server, desktop computer, laptop, printer, scanner, etc., based on requirements and instructions from management/supervisor/lead/senior and associated documentation.
  • Adheres to internal controls and reporting structure established for department.
  • Performs related duties as required.
EQUIPMENT:
Standard office equipment. Hardware/software includes:
  • Desktop and laptop computer
  • Servers
  • Windows 7 and/or current UTMB operating systems
  • Remote desktop
  • VNC
  • Microsoft Active Directory
  • Group Policy Objects
  • Windows servers
  • T1
  • Cisco routers
  • Ethernet switches
  • Wireless access points
  • Symantec Ghost
  • Software deployment
  • Terminal emulation software
  • Laser and desk jet printers
  • Scanners
  • Electronic time capture system
WORK ENVIRONMENT:
Standard office environment. May be located within the confines of a prison, jail or juvenile detention center. Security clearance is required; pre-employment drug testing is also required.

REQUIRED EDUCATION/EXPERIENCE

 Associate's degree or equivalent in related field and one (1) year related experience.
 
Salary is commensurate with years of relevant work experience.
 
 
Equal Employment Opportunity
 

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

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