HCSS IS Depot Technician
JOB SUMMARY: To provide technical, advisory and administrative skills to assist customers in obtaining information, resolving problems and/or obtaining services within a process.
MAJOR DUTIES / CRITICAL TASKS:
Duties would be split between assisting Depot and Refresh staff based on volume.
- Unbox/Tag/boxing/palletizing computer equipment when needed
- Responsible for checking in/out equipment to IS staff when needed
- Receive and stock new equipment as required
- Assist with boxing/palletizing all Lease return computer equipment on a monthly basis to meet strict deadlines
- Palletize all Surplus computer equipment on a monthly basis to prevent equipment backlog
- Input data for reports, and complete routine office forms.
- Image/back-up/format pcs for DFS and Surplus
- Capable of lifting a minimum of 50 lbs.
- Perform related duties as required.
- Coordinates with customer the pick-up and delivery of work when needed.
- Assist with Department processes related to intake and returning equipment within Galveston Depot.
- Organize own work assignments to maintain and contribute to a smooth, team established workflow.
- Adheres to internal controls established for department.
ADDITIONAL DUTIES:
- Prepares/compiles reports, creates and maintains records and related documentation utilizing spreadsheets, databases and/or computer software applications.
- Assists, recommends, and facilitates the collaborative development of team process change, new programs, and operational planning. Coordinates compliance with all applicable UTMB, State, and Federal rules and regulations.
- Stays current and adheres to applicable laws, rules, regulations, policies and procedures.
- Attends and satisfactorily completes required training programs.
- Adheres to internal controls and reporting structure.
- Performs related duties as required.
REQUIRED EDUCATION/EXPERIENCE: High School diploma or equivalent and 3 years of related experience Knowledge, Skills and Abilities:
- Demonstrates the ability to proactively assist customers with their immediate needs
- Ability to summarize and analyze data and provide recommendations • Excellent written and verbal communication skills
- Ability to facilitate the development of new methods, procedures, services, or operational concepts
- Excellent organizational skills
- Excellent knowledge of the area work processes, policies, procedures and automated systems
- Ability to understand and apply theories and concepts
- Ability to maintain effective working relationships
- Working knowledge of UTMB's record retention policies and procedures
- Ability to create and maintain files maintain files utilizing word processing, spreadsheets, databases, and other computer software packages (e.g., MS Word, Access, Excel)
- Standard office equipment
WORKING ENVIRONMENT: Warehouse environment.
*This is a contract position through HealthCare Systems Staffing, no benefits are associated with this position.*
