Patient Placement Coordinator - Galveston Patient Placement Center 3p -11p(rotating weekends)

EDUCATION & EXPERIENCE

Minimum Qualifications:

• Associate’s degree (or equivalent years of related experience)or
• Two (2) years of related experience

Preferred Qualifications:

• Two (2) years of experience directly related to patient placement

JOB DESCRIPTION

Scope/Function: The Patient Placement Coordinator collects and analyzes data on patient admissions, transfers and bed availability in specified clinical areas to improve patient care and maximize bed utilization.
 

ESSENTIAL JOB FUNCTIONS
• The Patient Placement Coordinator facilitates throughput from all admission sources via 
appropriate bed placement.
• Identify and assign beds for all admissions from various access points to include: the Emergency 
Department, Day Surgery, Ambulatory Clinics, pre-admission and same day admissions, from 
home, transfer from ICU as well as interfaculty hospital direct admissions through the Transfer 
Center.
• Responsible for facilitating patient assignments and communicates regularly with the Clinical 
Operations Administrator (COA) all bed placement need issues so that they can address 
promptly. 
• Perform data entry of patient accounts, including but not limited to, correct admission source, 
admit reason, correct treating service/team, correct admitting and attending faculty and 
resident as well as correct admission status.
• Enters admission status orders into the EPIC electronic medical record.
• Answers calls and provides high level customer service in all interaction with internal and 
external customers.
• Maintains patient confidentiality regarding access to patient and other clinical information via 
email, computer and fax.
• Addresses concerns of patients and provides service recovery and escalates issues to 
appropriate chain of command as needed.
• Enters bed request and bed assignment information into the ED EPIC Track Board for prompt 
communication of bed placements.
• Monitors census and bed clean status in the Bed Tracking system and coordinates request for 
STAT cleans as required. 
• Provides department Business Operations Manager or designee updates regarding placement 
needs. 
• Is able to cross function to facilitate interfacility transfers in the absence of the Transfer 
Coordinator to ensure interfacility transfer referrals as well as transfers from the Emergency 
Department are in compliance with EMTALA regulations.
• Prioritizes and completes all work in an accurate, effective and efficient manner.
• Participate in team meetings/activities and supports the philosophy and goals of the 
team/department

Marginal or Periodic Functions:
• Adheres to internal controls and reporting structure.
• Performs related duties as required.
 

KNOWLEDGE/SKILLS/ABILITIES
• Must be able to work in a high stress environment and manage multiple competing work 
priorities. 

Salary Range:  Actual salary commensurate with experience or range if discussed and approved by hiring authority.