VP and Chief Information Officer

Summary:

The Vice President and Chief Information Officer (CIO) creates, leads and oversees UTMB's technology vision and supports the organization's digital transformation. The CIO is responsible for providing vision, leadership, and management to develop and implement information technology plans and strategies that support the mission and goals of the Institution, including the technology infrastructure, digital innovations, and supporting operational efficiency and growth. The CIO is focused on strategic digital initiatives and fostering digital change.

Scope:
Responsible for the development and execution of the Information Technology Services strategic and operational plans. Ensures ITS plans align with the Institutional strategic plan and mission-area operating plans.

Responsibilities:

Administrative:

• Sets the vision for technology and ensures technological support for organizational goals.  
• Ensures well-maintained information technology infrastructure and applications by developing a strategy, vision and operational roadmaps for information technology implementations, updates, procurement and acquisitions of new software or technology.
• Establishes service level metrics to monitor operational service levels and implement changes where needed to improve results.  
• Leads initiatives that ensure customers receive technology services in a seamless, consistent, and secure manner and that those services are delivered in a customer service oriented and professional manner through a managed change process. 
• Provides thought leadership to modernize operations and create new business value through technology.  
• Establishes core technology standards that are continuously reviewed for consistency, technical merit, and applicability to current customer needs. 
• Maintains an effective ITS governance process and utilizes the ITS governance structure to set the overall direction for the ITS organization and to determine short-term tactical and long-term ITS priorities. 
• Works closely with the Chief Information Security Officer to ensure that all information resources are well-protected and meet federal, state, and UT System requirements.
• Partners with the Chief Data Analytics Officer to provide robust strategies around data governance, quality, and goals for digital transformation. 
• Collaborates closely with the Chief Artificial Intelligence Officer supporting AI initiatives and development of AI strategy.  

Technical Performance:

• Understands and implements policies and procedures and maintains an internal control system to ensure that activities and business transactions comply with relevant rules, policies, and regulations. 
• Stays abreast of current issues in the information technology, health care, and academic medicine fields and applies this knowledge where appropriate. 
• Develops operational metrics to assess operational effectiveness and tracks progress in achieving tactical and strategic goals.

Administrative Supervisory:

• Develops and maintains an IT workforce with the appropriate mix of business knowledge, health care knowledge, technical skills and competencies that balance the needs between growing the business and ensuring the core IT functions are reliable, stable, and efficient. 
• Oversees Information Technology Services divisions including Clinical Information Systems, Administrative & Research Information Systems, Identity and Access Management, Correctional Managed Care Technical Operations, ITS Client Services, ITS Infrastructure and Operations, Unified Communications, ITS Project Management Office, and ITS Business Operations. 
• Coordinates and participates in information technology related procurement activities such as search committees, interviews, RFIs, RFPs, and contracts for various technical resources, applications, and staff, as required. 
• Manages the Information Technology Services operating, service center, and capital budgets totaling approximately $111M in addition to a staff of more than 410 staff members. 
• Evaluates staffing levels, develops projections, and assigns resources to meet operational needs. 
• Provides fiscal management, ensuring responsible budget allocations and expenditures.

External Relations and Development: 

• Serves as the Information Resources Manager (IRM) for the Institution.  The Information Resources Manager (IRM) ensures that integrated information resources (IR) are acquired appropriately, implemented effectively, and are compliant with federal and state law and agency policies. 
• Represents UTMB’s Information Technology Services’ office to UT System, other UT components, outside agencies, vendors, partners, and state and national organizations.
• Provides strategy and vision for UTMB’s electronic medical records system (Epic), enterprise resource planning and human capital management system (Oracle), UTMB telecommunication system, and other information technology infrastructure and systems.  

Marginal or Periodic Functions: 

• Primary Audit and Compliance Liaison for Information Technology Services.
• Adheres to internal controls and reporting structure.
• Performs related duties as required.
  

Minimum Qualifications:

• Master's degree in Computer Science, Business, Finance or related field plus ten (10) years of relevant work experience, including five (5) years in a senior management position leading significant organizations, departments, or departmental subdivisions.

Preferred Certifications: 

• College of Healthcare Information Management Executives (CHCIO)
• Certified Digital Health Executive (CDH-E)

Knowledge, Skills & Abilities:

• Managerial experience with overseeing large budgets, customer needs analysis, and project management. 
• Able to work well with people and communicate with a variety of technical backgrounds. 
• Technical, business, and health care experience with multiple facets of information technology. 
• Demonstrated ability to develop and execute a strategic people plan for ITS that ensures that the right people are in the right roles at the right time and that employees are highly engaged and satisfied. 
• Exceptional leadership skills with the ability to develop and effectively communicate an IT vision and roadmap that aligns to the business strategy and to explain digital concepts and technologies to business leaders. 
• Ability to instill confidence in the business and demonstrate the business value of ITS. 
• Effective influencing and negotiation skills in an environment with multiple customers where resources may not be in direct control of this role.