Administrative Director of Perioperative Services - Clinical Services Administration

JOB SUMMARY

Function: The Administrative Director, Perioperative Services (AD) is responsible for providing oversight for designated operational and leadership activities in the following areas within the assigned departments: practice, quality, efficiency, operations, budget planning and management, project management, facility interfaces, as well as internal and external communications. The AD assists in the patient care delivery system development and operations across the clinical enterprise, collaborating effectively with staff, physicians, and other members of the health care team. The position provides cohesive management, supervision, and leadership in the assigned areas of services by closely communicating with staff, Medical Directors, and Health System leadership, implementing the visions and directions provided by them, and advising them of plans and initiatives based on clinical experience and knowledge in services and day-to-day observation in the areas.

Scope:

The AD has strategic and executive responsibilities for all perioperative operations, including the Angleton Danbury Campus, the Clear Lake Campus, the Galveston Campus, and the League City Campus. Organizationally, the AD is accountable to the Vice President, Perioperative and Procedural Areas for assuring effective use of allocated resources in achieving institutional mission, goals, core values, and strategic initiatives. The AD is charged with structuring and directing operational areas to assure effective service delivery and desired patient outcomes.

 ESSENTIAL JOB FUNCTIONS 

Administrative Leadership 

• Ensures that the areas within his/her span of control are meeting and/or exceeding external benchmarks for performance.
• Implements strategies collaboratively with direct reports to achieve objectives.
• Analyzes and monitors operational performance of assigned departments.
• In collaboration with staff, department managers, directors, and Health System leaders, leads, designs, and implements efforts to improve operational performance.
• Provides project management leadership as needed and assigned.
• Ensures safe, high-quality of care/service for areas of responsibility.
• Ensures that the principles of patient and family-centered care are incorporated into the operations and seeks opportunities to bring the voice of the patient into service designs.
• Enhances operational effectiveness, emphasizing cost containment without jeopardizing patient care priorities, improvement, innovation, or quality of care.
• Ensures targets for improvements in patient services, productivity, and cost management are met.
• Assists in new program/service development from an operational perspective.
• Manages and provides status reports on a regular basis to the Vice President regarding projects being considered or implemented in the areas of responsibility.
• Participates in the implementation of the annual plan for the Health System.
• Contributes to the establishment of a learning environment.
• Provides training and staff development through ongoing in-services.
• Organizes and maintains a formal course of development in perioperative trainees, technicians and support staff.
• Gathers data and leads the department’s quality assurance and improvement plan to achieve a defined level of quality and appropriateness of quality care services.
• Maintains knowledge of, observes, and enforces the safety measures in the Environment of Care.
• Contributes to the institutional knowledge of the latest trends, practices, and state-of-the-art technology as applicable to assigned areas of responsibility.
• Ensures that areas of responsibility are managed according to industry best practices, regulatory standards, The Joint Commission standards, etc.
• Maintains a continuous physical presence within the service areas and responds to requests for assistance.
• Creatively identifies opportunities for improvement in all aspects of the service areas.
• Facilitates patient flow, communication, and problem resolution.
• Develops plans and policies for efficient workflow to improve quality and productivity.
• Develops and implements policies and programs.
• Serves as a resource person and role model for staff.
• Encourages participation in all service activities.
• Develops clinical protocols for procedures in assigned areas of responsibility.
• Identifies appropriate internal controls for the department; provides mechanisms to monitor and enforce compliance.
• Participates in the selection and purchase of equipment, monitors the status of equipment repairs and preventative maintenance, and gathers data on equipment malfunction and associated downtime.
• Promotes teamwork.
• Demonstrates a high level of productivity and dependability.
• Adheres to internal controls established for the department.
• Serves, as requested, on task forces, work groups, or committees.
• Network with other departments and services to further program development.
• Works with projects to a timely resolution and completes assignments according to agreed upon deadlines and updates the appropriate persons of the progress of the project(s) as appropriate.
• Works diligently with other departments on various projects as necessary or as assigned.
• Assists Medical Directors with accreditation processes.
• Assists the Medical Directors and the hospital administration in the professional advancement of the services’ personnel.
• Assists the Medical Directors in maintaining quality control of the procedures.
• Assists the Medical Directors in the implementation of new and advanced techniques for patient care. 
• Represents the department and clinical practice when meeting and working with other components of UTMB.
• Accepts responsibility for personal professional development and demonstrates a desire for personal growth.

Financial Management 

• Works collaboratively with the Vice President, Perioperative and Procedural Areas to project and prepare annual operating budgets.
• Monitors financial and statistical performance against budgeted targets.
• Provides direction for department managers, facilitating the development of plans to enhance revenue production while decreasing cost and inefficiencies.
• Business and Finance leadership to monitor capital expenditures against budget and regularly reconcile areas of responsibility.
• Participates in the development of a 5-year capital plan for the assigned departments.

Strategic/Business and Program Planning 

• Participates in the development and implementation of the long-range goals and objectives of the UTMB Health System.
• In collaboration with the VP, develops and implements strategic plans for areas of responsibility.
• Develops and facilitates consensus among clinical and medical staff for strategic and annual operating plans to achieve UTMB goals.
• Assists in the execution of operationally focused tactics of business plans.
• Participates, as appropriate, in service line activities in collaboration with other institutional leaders.
• Develops a process to ensure timely communications to stakeholders about the status of projects being planned or implemented.
• Monitors the performance of services and departments against plan goals.

 Service Provider 

• Establishes strong collaborative relationships with members of the Health System Leadership team, peers, School of Medicine leadership, Business and Finance Leadership, and other constituencies throughout the institution.
• Provides a high standard of customer service to our staff, administration, physicians, and representatives of the external organizations.

 Human Resource Management 

• Oversees human resource management within areas of responsibility.
• Mentors staff and objectively evaluates and documents performance, taking corrective action as appropriate.
• Ensures the completion of employee performance evaluations.
• Achieves performance outcomes through engagement of the nursing staff.
• Maintains professional affiliations and enhances professional development to keep current in the latest healthcare trends and developments.
• Ensures effective staffing and optimal human resource performance.
• Continuously monitors staffing levels and adjusts as appropriate to meet various patient care and financial objectives.
• Encourages and supports staff development.
• Ensures staff participation in all fire safety, infection control, and other mandatory training.

Communication 

• Works with a wide variety of internal and external contacts, including all members of the UTMB administration and employees at all levels of the Health System to ensure the efficient operations of the service area.
• Collaborates with all members of the leadership team as required; provides support for Health System leadership on projects as assigned.
• Works with the VP to ensure external and internal communications are appropriate, complete, clear, and professional. Assists by drafting routine communications and assisting in the development of various presentations.
• Adheres to internal controls and reporting structure.
• Effectively communicates with patients and visitors to resolve inquiries.
• Communicates regarding environment and security.
• Identifies and promptly addresses unsafe practices and other safety issues in the service areas.

Marginal or Periodic Functions: 

• Coordinates special projects and participates in interdisciplinary committees and task forces as assigned.
• Identifies appropriate internal controls for the department; provides mechanisms to monitor and enforce compliance.

KNOWLEDGE/SKILLS/ABILITIES 

• Key knowledge of modern health care administration, principles, and practices of health care planning and management, sufficient to direct and oversee nursing operations.
• Purposes, organization, and policies of the institution and department, sufficient to interact with health care providers and personnel.
• UTMB nursing policies and procedures, sufficient to direct its operations and to provide quality, effective patient care.
• Principles and practices of employee development, sufficient to direct its operations and to ensure organizational productivity.
• Effective managerial and administrative abilities as applied to the complex environment of an academic health center.
• Develop and analyze options, recommend solutions, and take effective action.
• Exercise a high degree of initiative, judgment, discretion, and decision-making to achieve institutional and departmental missions.
• Identify and resolve problems with minimal direction. 
• Establish and maintain effective working relationships with all levels of institutional personnel, including directors, managers, physicians, employees, patients, and the public.

EDUCATION & EXPERIENCE 

Minimum Qualifications: 

• MSN, MHA, MBA, or master’s degree in a related area
• BSN and 8years of directly related experience in management and administration of perioperative services

LICENSES, REGISTRATIONS, OR CERTIFICATIONS 

Required: 

RN license or valid temporary permit to practice in Texas, CNOR, or specialty certification in nursing leadership 

WORKING ENVIRONMENT/EQUIPMENT

Standard office and clinical environment at UTMB campuses. Must be able to travel to meet role requirements. May be required to be on standby and work extended shifts in situations deemed necessary by the VP.